Shipping policy

As we're a small hobby business, orders are typically shipped out 2-3 times a week :)

Any issue with customs and local laws (even within EU) is the customers responsibility. We do no refund for packages seized by customs.

We shop from EU - if you're located here, your order comes as normal.

In UK, customers may be liable for import duty, VAT and handling fee.

In USA, there should be no additional import taxes for orders under 800usd, but this is subject to change. Tariffs, import handling fee's, duty and anything similar, is to be handled and paid by the customer.

If you receive a broken product, a product is missing or the package is otherwise damaged or lost, please contact us immediately at contact@perfectairsoft.com